Know which customers are leaving before they do.

One score per account, the reason it moved, and the play that answers it. Renewals tracked from first login to expansion. Built for lean CS teams.

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First 5 users free, no credit card
Health scores recalculated for you
Churn risk flagged with a reason
$2 per user per month after that
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Good morning, Sam.

11 accounts at risk, 4 of them renewing within 30 days.

Total customers142across 3 segments
Active subscriptions128$1.9M ARR
At-risk accounts11score under 60
Renewals this month9$212k up for renewal

Accounts to watch

Score, 30-day change, and why
549Brightwater Dental3 tickets unanswered, usage down 40%Sep 19
676Kessler & SonsChampion left the companySep 23
813Ridgeway RealtyLogins fell for two weeksSep 30
884Northline LogisticsQBR completed, seats addedSep 12
How it works

What happens when a score drops

Three things, in this order, before the customer writes the cancellation email.

1

Accounts come in

Import a CSV or send them by webhook from billing. Each customer gets a segment, a renewal date and an owner.

2

Health is scored

Usage, tickets, sentiment and payment history roll into one score per account, recalculated on a schedule you pick.

3

The playbook fires

A score falls under 60 and the renewal-risk playbook starts: tasks assigned, check-in drafted, QBR queued.

The whole relationship

From first login to renewal, one view

Every account carries its stage, its score and its next play. The same four stages your renewal pipeline already tracks.

01

Onboarding

First 90 days

Kickoff tasks from the onboarding playbook. Score starts on day one.

02

Adoption

Usage and tickets

Health recalculated on your schedule. A drop triggers the right play.

03

Renewal

90 days out

Renewal lands in the pipeline with value, owner and a QBR queued.

04

Expansion

After the signature

Seats added and upsell signals feed the next score.

Features

What a CS team needs to keep customers. Priced so a lean one can afford it.

Health scores

One score per account, with the inputs shown. Healthy, needs attention, at risk, no score yet.

Churn risk

High, medium and low risk with a prediction and the signal that drove it.

Renewal pipeline

Every renewal by month and value, from onboarding through expansion.

QBRs and playbooks

Structured QBR reports and CS playbooks that run the same way every time.

Reports and exports
Forecast alerts
Webhooks from your billing system
Team roles
Advanced analytics
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Pricing

Two prices. Both of them small.

Your first five users are free for as long as you use Customer Success. Every user after that is $2 a month, or $20 a year. No tiers, no contracts, no per-feature upsells.

Free$0

First 5 users, always

Start free
Growth$2per user per month

or $20 per user per year

Get started

Lead, Sell and Customer Success price the same way. Run all three and the whole CRM suite tops out at $6 per user per month.

Set up is a CSV and a scoring schedule.

Import customers, pick how often to score them, and the first health report is ready today.

Start free